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AI Support Engineer - Singapore (Weekend Shift)

Permanentremote5+ yrs📍 Singapore, 🇸🇬 Singapore🗣 English

Technical support specialist resolving complex customer issues on OpenAI platform.

Join a customer support team handling mission-critical technical problems for enterprises deploying AI at scale. You'll troubleshoot API failures, integration issues, and production incidents while partnering with engineering and product teams. The role requires 8+ years in technical support or operations, fluency in Python scripting for automation, and calm problem-solving during high-stakes customer interactions. Note: this position includes weekend shift rotation (e.g., Tuesday–Saturday or Sunday–Thursday work weeks).

Tech stack
PythonChatGPTOpenAI APICodex
Rate
Not stated by the agency
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Found at a specialist agency · listed 30 September 2026 · InsideJobs links you to the original posting.