ITIL-qualified Change Manager to lead IT problem management and root cause analysis.
Lead incident problem-solving and continuous improvement within an IT maintenance context, supported by a structured ITIL framework. You'll coordinate cross-functional teams in identifying recurring issues, facilitate corrective actions, and produce governance reporting using analytics tools. Suits someone with 3–6 years managing IT service quality, particularly in application maintenance environments.
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Found at a specialist agency · listed 19 August 2026 · InsideJobs links you to the original posting.