Senior technical support engineer for SaaS platform with full-stack debugging and customer advocacy responsibilities.
A senior support role combining hands-on engineering with customer-facing troubleshooting, requiring deep expertise in JavaScript/TypeScript web stacks and cloud infrastructure. You'll investigate production issues, bridge customer needs with product development, and mentor new team members. Ideal for experienced developers who enjoy problem-solving and can explain complex technical concepts clearly to non-technical stakeholders.
Membership is €29/month, cancel anytime: every rate, every original listing link, and a daily alert for roles matching your filters.
Found at a specialist agency · listed 25 August 2026 · InsideJobs links you to the original posting.