Senior datacenter L3 support engineer for APAC, driving root cause analysis and vendor escalations.
Lead deep technical investigations into server, firmware, and Linux issues across APAC datacenters, converting complex incidents into permanent fixes through collaboration with R&D and vendors. The role combines hands-on troubleshooting with knowledge enablement—creating runbooks and playbooks that strengthen junior support teams. You'll manage firmware validation, occasional on-site visits, and evidence-driven escalations, working in a fully remote setup within the APAC region.
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Found at a specialist agency · listed 3 October 2026 · InsideJobs links you to the original posting.