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Head Of ITSM

Freelance5+ yrs📍 London, England, United Kingdom, 🇬🇧 United Kingdom

Seeking an experienced Head of ITSM to lead and evolve our IT service delivery function, ensuring operational excellence and customer satisfaction. Drive ITSM strategies, manage service improvement, and foster a culture of continuous improvement. Ideal for a strategic leader with deep ITSM expertise

Tech stack
it service managementstakeholder managementincident managementchange managementproblem managementservice request managementgovernance frameworkskpi monitoring
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Found at a specialist agency · listed 1 August 2026 · InsideJobs links you to the original posting.