First-line IT support agent for hardware, software, and network issues in Cologne.
You'll serve as the primary IT support contact for end users, diagnosing and resolving technical problems across Windows environments and Microsoft tools. The role requires knowledge of ITIL processes, ticket management systems like ServiceNow, and modern Microsoft infrastructure including 365 and Endpoint Management. This is a temporary staffing placement in a prominent organization, suited to someone with formal IT training and hands-on support experience.
Membership is €29/month, cancel anytime: every rate, every original listing link, and a daily alert for roles matching your filters.
Found at a specialist agency · listed 1 September 2026 · InsideJobs links you to the original posting.