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IT Service Manager (no Onprem)

Permanentonsite3–5 yrs📍 Leeds, 🇬🇧 United Kingdom🗣 English

IT Service Manager leading cloud IT delivery and projects in an MSP environment.

Manage IT service delivery across a growing family-run business, overseeing third-party MSP contracts and SLAs rather than running on-premises infrastructure. You'll lead technology initiatives including ERP integration, VoIP systems, and AI adoption while reporting to senior leadership and developing a small team. This is a strategic operations role suited to someone with MSP management experience and a collaborative mindset.

Tech stack
Microsoft 365HubSpotERPVoIPCRMPhocasEDI
Rate
Not stated by the agency
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Found at a specialist agency · listed 21 October 2026 · InsideJobs links you to the original posting.