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IT Support Engineer L2

Permanentremote5+ yrs📍 Serbia - Remote, 🇷🇸 Serbia🗣 English

L2 IT support engineer managing escalations, access governance, and SaaS administration.

Handle complex technical tickets, security incidents, and identity access workflows across a distributed nonprofit tech platform. Own core systems like Google Workspace and Slack, mentor junior staff, and drive automation initiatives to reduce manual work. Requires 5+ years IT support experience with proven L2/sysadmin background, strong macOS and Google Workspace expertise, and genuine interest in scripting and process improvement.

Tech stack
Google WorkspaceSlackNotion1PasswordZapiern8nJira Service Management
Rate
Not stated by the agency
via

Membership is €29/month, cancel anytime: every rate, every original listing link, and a daily alert for roles matching your filters.

Found at a specialist agency · listed 19 August 2026 · InsideJobs links you to the original posting.