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Lead Professional Services Engineer (AI)

Permanenthybrid5+ yrs📍 Australia - Sydney, 🇦🇺 Australia🗣 English

Lead Professional Services Engineer delivering AI and contact center solutions to enterprise clients.

A customer-facing technical leadership role delivering complex implementations and AI-driven solutions for enterprise contact centers. You'll design scalable architectures, manage end-to-end project lifecycles, conduct business analysis, and mentor junior staff. The position requires 5+ years of experience including contact center technologies, CRM integrations, and familiarity with generative AI and NLU techniques.

Tech stack
CXoneACDIVRASRNLUAPICRM
Rate
Not stated by the agency
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Found at a specialist agency · listed 6 October 2026 · InsideJobs links you to the original posting.