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Mdw. ondersteuning B / Servicedesk

Freelancehybrid⏱ 6 months0–2 yrs📍 Den Haag, 🇳🇱 Netherlands🗣 Dutch

First-level ICT servicedesk support role at a public sector asylum organization.

Handle incoming technical support requests via phone and ticketing systems, diagnose issues, and resolve them independently or escalate appropriately. The role requires strong communication skills to work with diverse users, analytical thinking to identify root causes, and proficiency with Microsoft and network technologies. Based in The Hague with hybrid flexibility, averaging 1–4 office days monthly.

Tech stack
Microsoft Windows 11Microsoft 365Microsoft Entra IDActive DirectoryITSM
Rate
Not stated by the agency
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Found at a specialist agency · listed 23 October 2026 · InsideJobs links you to the original posting.