← All roles

Senior IT Incident Manager (KYC_IT Project Manager)

Freelancehybrid⏱ >12 months5+ yrs📍 Gdansk, Poland, 🇵🇱 Poland🗣 English

Senior incident manager overseeing critical banking IT operations and governance.

Lead incident management for a high-stakes banking environment, coordinating technical teams through the full incident lifecycle and managing SLA adherence. You'll drive triage calls, present metrics to leadership, and maintain operational dashboards using ITSM platforms. Requires deep ITIL knowledge, technical fluency across applications and infrastructure, and proven incident governance experience; hybrid setup with 3 days weekly on-site in Gdansk.

Tech stack
ITSMBMC HelixJiraConfluence
Rate
155 PLN/h
via

Membership is €29/month, cancel anytime: every rate, every original listing link, and a daily alert for roles matching your filters.

Found at a specialist agency · listed 23 October 2026 · InsideJobs links you to the original posting.