Senior technical support engineer to escalate and resolve complex customer issues globally.
Join as a Level 2 escalation point handling intricate technical incidents, working with global teams to diagnose problems and drive permanent solutions. You'll coach junior support staff, collaborate with engineering, and improve support processes in a customer-focused setting. The role requires 3+ years of technical support experience and fluency in both English and Spanish, with exposure to enterprise SaaS environments preferred.
Membership is €29/month, cancel anytime: every rate, every original listing link, and a daily alert for roles matching your filters.
Found at a specialist agency · listed 3 October 2026 · InsideJobs links you to the original posting.