Second-line IT support coordinator managing incidents and SLAs in SDLC environment.
You'll handle application support tickets, manage escalations, and monitor service agreements as part of a distributed team. The role requires strong incident management knowledge, ticketing platform expertise, and ability to coordinate across multiple support teams. Based in Warsaw with one required office day per week, this long-term position suits candidates comfortable in international settings with solid ITIL fundamentals.
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Found at a specialist agency · listed 21 October 2026 · InsideJobs links you to the original posting.